Privacy Policy

Ubajee App Privacy Policy — Your Data Is Safe with Us

Every piece of your information on ubajee app is completely private and secure. We openly explain what data we collect, why we collect it, and how it is used.

Last Updated: January 2026

Your account on ubajee app How Your Privacy Is Protected

We believe every user's data belongs to them. That is why we ensure the highest level of technical protection.

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SSL Encryption

Every transaction and data exchange on ubajee app is protected by 256-bit SSL encryption. No one outside can access your data.

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KYC Verification Security

Documents submitted for identity verification are used solely for regulatory purposes. ubajee app never sells them to third parties.

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Cookie Controls

Ubajee app uses only essential and performance cookies. You can update your preferences at any time from your account settings.

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No Spam

Your email address or phone number is used only for account-related notifications and promotional messages you have consented to receive.

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Right to Erasure

If you close your account, you can request that all your personal data be deleted. Data will not be retained beyond legal obligations.

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Compliance with International Standards

Ubajee app follows international data protection standards. Our policy is aligned with the core principles of GDPR.

Our Commitment in Brief
ubajee app takes your personal data seriously. This Privacy Policy explains what information we hold, why we hold it, and what rights you have. We never sell your data.
1 What Information We Collect

Some information is naturally collected when you create an account and use our services on ubajee app. We only collect what is genuinely needed to deliver our services and keep you safe.

Information collected at registration:

  • Full name and date of birth (for age verification).
  • Email address and mobile number.
  • Residential address and country.
  • Preferred currency and language.

Information collected for identity verification (KYC):

  • A copy of your National ID (NID), passport, or driving license.
  • A recent utility bill or bank statement (for address verification).
  • Information required to verify your payment method.

Automatically collected technical information:

  • IP address and browser type.
  • Device information (model, operating system).
  • Login date and time.
  • Cookies and session data.
  • Game history and transaction records.

Ubajee app never collects information without your knowledge or beyond what is necessary. Every piece of data we collect has a specific purpose, explained in the sections below.

2 Purpose of Data Use

Information collected on ubajee app is used only for specific, legitimate, and transparent purposes. No data is used for anything beyond that.

Data Type Purpose of Use Legal Basis
Name, email, phone Account Management & Communication Contractual Requirements
NID / Passport Age & Identity Verification (KYC) Legal Obligations
Payment Information Deposit & Withdrawal Processing Contractual Requirements
IP & Device Information Fraud Prevention & Unauthorized Access Legitimate Interest
Gaming History Responsible Gaming Monitoring Legitimate Interest & Legal Obligation
Email / Phone Promotional Messages (with consent) User Consent

Ubajee app never sells, rents, or shares your data without authorisation. You can unsubscribe from promotional emails at any time.

3 Data Sharing with Third Parties

Ubajee app does not normally share your data with anyone. However, in certain specific situations, limited information may need to be shared with trusted third parties:

  • Payment Processors: Mobile Banking, Nagad, and other payment providers receive only the data necessary to complete a transaction.
  • KYC Verification Authority: Documents may be shared with authorised identity verification agencies to maintain our international licence.
  • Regulatory Authority: Information may be shared with relevant authorities when required by law or by court order.
  • Game Software Providers: Only the minimum data necessary for game operation is shared.
  • Cybersecurity Agency: Limited technical data may be shared with trusted partners to help prevent fraud.
Strict Restrictions
All third parties working with ubajee app are bound by a strict confidentiality agreement. They may only use specific data for specific tasks — nothing more.
4 Cookies & Tracking Technologies

The ubajee app website and mobile app use cookies and similar technologies to improve your browsing experience and keep the platform secure.

Types of cookies used by ubajee app:

  • Essential Cookies: These cookies are essential for login sessions and security and cannot be disabled. The platform will not function without them.
  • Performance Cookies: Used to monitor page load speeds and detect errors. No personally identifiable information is included.
  • Functionality Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which features are used most — fully anonymised data.

You can disable non-essential cookies from your browser settings. However, some features of ubajee app may not function properly as a result.

5 Your Rights

You have full control over your personal data on ubajee app. We respect the following rights:

Right to Access Your Data
You can request to know what information ubajee app holds about you.
Right to Rectification
To correct inaccurate or outdated information, contact the support team directly.
Right to Erasure
Unless required by law, you can request that your data be deleted after your account is closed.
Right to Data Portability
You can request a copy of your data in a readable, portable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily restricted.
Right to Object
You have full freedom to opt out of marketing messages or object to specific uses of your data.

To exercise any of these rights, contact the ubajee app support team directly. We typically respond within 30 days.

6 Data Protection Methods

Ubajee app uses industry-leading technology and processes to protect your data. Our security framework is multi-layered and continuously updated.

  • 256-bit SSL/TLS encryption: All data travelling between your browser and ubajee app servers is fully encrypted.
  • Firewall & Intrusion Detection: Our server infrastructure is protected by advanced firewalls, and suspicious activity is detected automatically.
  • Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security when logging in.
  • Encrypted Database: All stored data is kept in encrypted format. Even if servers are accessed, the data cannot be read.
  • Regular Security Audits: Third-party security experts regularly audit the ubajee app to identify and address vulnerabilities.
  • Staff Training: Staff with access to user data undergo strict confidentiality training.
  • In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours.
Data Retention Period
Your data is retained for as long as your ubajee app account remains active. After account closure, certain data may be kept for up to 5 years due to legal obligations. After that, all data is securely deleted.
7 Privacy Policy Updates

Ubajee app may update this Privacy Policy from time to time. Revisions may be made due to changes in law, the launch of new services, or security improvements.

  • You will be notified in advance by registered email of any significant changes.
  • The date of the latest update will always be shown at the top of this page.
  • Continued use of the ubajee app after any changes takes effect will be considered acceptance of the updated policy.
  • If you object to the updated policy, you may request to close your account.

To view a previous version of our policy, contact the support team — we can send it to you on request.

8 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, reach out directly to the ubajee app dedicated privacy team.

  • Email: [email protected]
  • Live Chat: Live chat support is available directly after logging in to ubajee app.
  • Response Time: We typically respond within 48 hours.
  • FAQ: For general enquiries Our FAQ Page View.

Ubajee app believes transparency is the best security. Every concern you raise matters to us, and we are committed to resolving it promptly.

🔒 Play with peace of mind

Privacy Guaranteed — Join ubajee app Today

Your data is fully protected — enjoy ubajee app with complete peace of mind. Welcome to a safe, transparent, and trustworthy platform.

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